Refund & Return Policy

Your satisfaction is important to us.

Due to the nature of perfumes and personal care products, we cannot accept returns of opened or used items for hygiene and safety reasons.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photographs of the product and packaging so we can assess the issue.

If your claim is approved, we will arrange a replacement or refund where appropriate.

Refunds, where applicable, will be processed using the original payment method.

If you have any questions regarding returns or refunds, please contact our customer support team for assistance.