Delivery Policy

Scent & Beauty Co currently delivers throughout South Africa.

Order Processing

Orders are processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times are:

• Major cities: 2–4 business days

• Regional and outlying areas: 3–7 business days

Delivery times are estimates and may vary depending on the courier and destination.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

Tracking

Once your order has been dispatched, you will receive tracking information so you can monitor your delivery.

Delivery Delays

While we work with reliable courier partners, delays beyond our control may occasionally occur. We appreciate your patience and will assist you in tracking your parcel if needed.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details. Additional courier charges resulting from incorrect addresses may be payable by the customer.